Saletlx.com

SUPPORT

Telephone Desk

System Requirements

Software Installation

RESOURCES:

	Software Installation
	First Time Installation Instructions The dealing system is a Java-based applet that utilizes Sun's Java Runtime Environment (JRE). First time users of the dealing software must install the JRE before attempting to login to the system. Step 1: Click on the install link below. Step 2: Your web browser will automatically start the JRE download. Follow the online instructions - selecting 'run the program from its current location' - and then selecting 'Next' until the process is finished. Step 3: Once you have successfully installed the JRE, go to http://www.saletlx.com and click on the Login - Demo or Login - Live, depending on your account type. The Saletlx dealing applet will automatically load. Please have your User ID and password (emailed to you separately) ready; they are required to login to the system. Click on the link below to begin download and installation Install the Java Runtime Environment *Individual installation times may vary due to line conditions and local usage factors.

Installation Help

Review these documents if you require additional information or assistance.

Troubleshooting Tips
Review these documents if you require additional information or assistance.

System Tutorial
Click this link for an on-screen tour of the dealing platform.

User Guide
Printer friendly version of our User Guide. Requires Acrobat Reader

Uninstall guide (IE only)

Frequently Asked Questions

Customer Support

Saletlx offers 24-hour customer support from 5:00 pm ET Sunday to 5:00pm ET Friday.

Telephone:
Toll Free: 1.877.424.6227
Int'l: 1.908.731.0700

E-mail:
For account & trading related issues:
clientservices@saletlx.com
For technical or software issues:
support@saletlx.com

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